Terms of Service

Effective Date: Mar 13, 2025

Welcome to Genas Goodz.com! By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our site.

1. Use of Our Website

• You must be at least 18 years old to use our services.
• You agree not to use our website for any illegal or unauthorized purpose.
• We reserve the right to modify, suspend, or discontinue any part of our website at any time.

2. Products & Services

• All products are subject to availability and may be discontinued at our discretion.
• Prices and descriptions are subject to change without prior notice.

3. User Accounts

• You are responsible for maintaining the confidentiality of your account information.
• We reserve the right to terminate accounts that violate our terms.

4. Limitation of Liability

• We are not liable for any damages arising from the use of our products or website.
• Our liability is limited to the amount you paid for our products.

Privacy Policy

Effective Date: Mar 13, 2025

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

1. Information We Collect

• Personal information (name, email, shipping address, etc.)
• Payment information (processed securely through third-party payment providers)
• Website usage data (cookies, analytics, etc.)

2. How We Use Your Information

• To process and fulfill your orders
• To communicate with you about updates, promotions, and offers
• To improve our website and customer experience

3. Data Protection

• We implement security measures to protect your information.
• We do not sell or share your personal data with third parties except as required by law.

Shipping Policy

1. Processing & Shipping Time

• Orders are typically processed within 2-3 business days.
• Standard shipping times vary between 3-7 business days, depending on location.

2. Shipping Costs

• Shipping fees are calculated at checkout based on your location.
• Free shipping may be available for qualifying orders.

3. Lost or Delayed Shipments

• We are not responsible for delays caused by shipping carriers.
• If your package is lost in transit, please contact us for assistance.

Refund Policy

1. Returns & Refunds

• Due to the perishable nature of our products, we do not accept returns.
• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

2. Refund Eligibility

• Refunds may be issued for defective or incorrect products.
• Refund requests must include photographic evidence of the issue.
• Approved refunds will be processed within 5-7 business days.

Medical Disclaimer

1. General Information

• The information provided on Genas Goodz.com is for informational purposes only and is not intended as medical advice.
• Our products are not intended to diagnose, treat, cure, or prevent any disease.

2. Consult a Professional

• Always consult a healthcare professional before using any supplements, including sea moss gel, especially if you are pregnant, nursing, or have underlying health conditions.

3. Liability Disclaimer

• Genas Goodz is not responsible for any adverse reactions or consequences resulting from the use of our products.

For any questions or concerns, please contact us at [Insert Contact Email].